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Wazo configuration

This document shows how to install and configure the BlueMind plugins that allow interconnection with Wazo.

Installing the Wazo add-on​

  1. Install the required packages: 
    aptitude install bm-plugin-core-cti-wazo
  2. Restart BlueMind: 
    bmctl restart

BlueMind configuration​

Domain configuration​

  • Log on to BlueMind as system administrator or domain administrator
  • Go to the page System Management > Manage Domains
  • Select the domain you want ton configure
  • Click the "Telephony" tab
  • Select the implementation you want to use, in this case "Wazo"
  • Enter the https address of the Wazo server:
  • Save the changes

User configuration​

  • Log on to BlueMind as system administrator or domain administrator
  • Go to the page Directories > Directory Browser
  • Select the user you want to configure
  • Check the "Manage external accounts" role in the "General" tab:
  • Save the changes

User configuration​

The following bm-cli command maps BlueMind users to Wazo users, and creates external accounts in BlueMind associated with existing users:

bm-cli wazo populate [-s] -d=<domain> -u=<userLogin>
  • -d: the BlueMind domain name
  • -u: the login of a BlueMind user with an external Wazo account (Wazo Admin account required), which must first be configured manually (see below Using Wazo > Configuring an external account)

Using Wazo​

Set up an external account​

It is necessary to link the BlueMind user account to the Wazo account using an external account.

For further information, see Manage external accounts.

Making calls from the Webmail​

Click the phone icon and enter the phone number of the person you want to call:

If the user's phone number is included in their contact card, autocomplete can help you find it:

Making a call from a contact card​

  • Open a contact card
  • Click the telephony icon next to the telephone number of the user you wish to contact:
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