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Configuring and using the BlueMind client

Prerequisites​

Server​

The BlueMind server must be ready to accept client connections, and in particular the MAPI autodiscover must be functional: Configuring external URLs and autodiscover. Note: the "Outlook Synchronization" role is not required for users

Connectivity test

If communication problems persist, you can use Microsoft's online diagnostic tool to ensure that the server is correctly configured and reachable: https://testconnectivity.microsoft.com/tests/exchange and, more specifically, the "Outlook connectivity" test: https://testconnectivity.microsoft.com/tests/Ola/input.

User station​

  • The user workstation must be running Windows 10 or 11, up to date with available upgrades.
  • BlueMind's autodiscover address (see above) must be accessible from the workstation's browser.

Installing BlueMind Client​

  • Download the installation file from BlueMind preferences management interface, Downloads section.

    ⚠️ Download unavailable
    If it is not available, please contact your system administrator so that it can be made available.

  • Start client software installation by double-clicking on the downloaded file.

Connecting your BlueMind account​

Once installation is complete, the software opens and displays the BlueMind connection screen:

To log in:

  • Enter your username (the user's default mail address)
  • Enter your password
  • Check "Remember me" if desired
  • Click on "Connect"

The window opens, presenting the BlueMind application:

Using BlueMind​

The BlueMind thick client embeds web applications as available via a browser.

Please refer to the user guide for their use:

BlueMind client specifics​

The BlueMind client provides direct access to certain functions:

  • Reset local data: this option allows you to force a data reload and is accessible from the File menu.

    For further information, see Resetting local data

  • Access the classic Edit menu functions: undo, redo, copy, paste, etc.

  • Reload or customize the view using the View menu: refresh view, choose zoom level, etc.

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