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Version: 4.9

Videoconferences with BlueMind.Video

BlueMind Video is a SAAS videoconferencing service based on Jitsi and integrated with BlueMind.

Installation​

This feature is integrated into BlueMind, and does not require the installation of additional packages.

However, access to this service requires a subscription, you can contact our sales team for service rates.

:::note Know your rights

To check whether a subscription entitles you to the service, go to the administration console > System management > Manage subscription :

  • The value for the row "Maximum number of full video conferencing accounts" must be more than 0
  • The value for the row "End of BlueMind.Video subscription validity" must show a current date (not expired)

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Configuration​

Activation and content template​

Activating videoconferencing for domain users is as simple as setting up an invitation template for the associated resource.

To do this, go to the administration console > System Management > Supervised Domains > choose the desired domain > Videoconferencing tab:

Enter the invitation template, for example :

${Organizer} invites you to a conference, join us at:
${URL}

This template can be declined in several languages using the drop-down list.

→ Once the pattern has been saved, a resource named "BlueMind.Video" is automatically created and displayed in the directory. This is how users will be able to create videoconferences automatically.
When a user adds a videoconference to their event, the pattern will be automatically added to the event and the invitation email sent to the participants:

For more information, see :

User profile configuration​

Video conferencing usage limitations depend on the type of user account:

  • A videoconference initiated by a "Collaborative" user (the usual type of account) is limited to 45 minutes and two participants.
  • A videoconference involving a "Collaborative + Visio" user is not time-limited and allows up to 100 participants: as soon as such a user creates or connects to the videoconference, the parameters are applied.

Domain settings​

As the subscription allows a certain number of users with the "Collaborative + Visio" profile, you need to set the maximum number of users authorized with this profile for each domain.
To do this, go to the administration console > System Management > Supervised Domains > choose the desired domain > General tab and enter the desired ceiling in the field "Maximum number of advanced video accounts:".

info

If the field is empty, then no "Collaborative + Visio" profile user is authorized for the domain. It is therefore necessary to enter a value in this field to be able to assign the profile to users.

Profile assignment​

The "Collaborative + Visio" profile can be assigned to domain users if the domain settings allow this (see above), either when they are created or by accessing their management file in the administration console > General tab > section "Account information":

:::note Necessary role

The role "Manage BlueMind subscription" is required to be able to make such a change.

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Accessing the videoconference​

Once the invitation template has been filled in (see above), the videoconference is available to domain users.

Access rights (optional)​

Access to the new feature is done through the BlueMind.video resource created during the domain configuration (see above). By default, this resource is shared with a simple reservation right: all domain users can create a videoconference.
To restrict access to the videoconference, you need to modify the sharing rights of the resource to give access to certain users or groups only.

Using the resource​

The resource must not (and cannot) be invited to an event from BlueMind: once configured, a button is available in the BlueMind navigation banner, as well as in the event creation interface of rights holders:

To find out more about operation, please refer to the dedicated pages in the user guide :

:::tip Third-party and mobile applications

Third-party applications such as Outlook or mobile apps don't display the button, but users can still reserve a videoconferencing resource by inviting it to an event in the same way as any other resource.

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Technical configuration​

The following accesses must be open:

  • Between the BlueMind server hosting the installation and the BlueMind Video server :

    RequirementAddressPortProtocolDescription
    Requiredvideo.bluemind.net443TCPAPI + WEBSOCKET
    Requiredvideo-turn.bluemind.net443TCPTURN
  • Between each client workstation and the BlueMind Video server :

    RequirementAddressPortProtocolDescription
    Requiredvideo.bluemind.net443TCPAPI + WEBSOCKET
    Optional
    Highly recommended
    video.bluemind.net10000UDPVIDEO BRIDGE
    Optional
    Highly recommended
    video.bluemind.net11000UDPVIDEO BRIDGE
    Optionalvideo.bluemind.net3478, 5349TCPSTUN

:::note Port selection

Although ports 10000 and 11000 are optional, they are highly recommended to ensure good audio/video quality. Passing through a STUN port 443 tunnel is functional, but quality will be poor.

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:::caution VPN usage

To ensure a high-quality connection, we recommend not using a VPN to access BlueMind Video.

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Find out more​