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Version: 4.9

Synchronizing with iOS

ActiveSync is the preferred synchronization mode as it allows you to synchronize messages as well as contacts and calendars while IMAP synchronization is restricted to email.

For more details, go to the page Synchronizing with mobile phones and tablets.

:::info Compatibility

This guide is based on an iPad running iOS 15.6. Screens are generally identical on all Apple products, but may vary depending on version.

For more information on compatibility and known limitations, please visit Compatibility

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ActiveSync account configuration ​

:::info Feature availability

Being able to connect a smartphone to the BlueMind server depends on your administrator's authorizations policy. Make sure you check with them whether you are indeed authorized to connect with a smartphone. Some configurations require an administrator's manual authorization.

Please refer to the following page: Configuring the EAS server.

:::

  1. Go to Settings > Mail, click Accounts and tap "Add account":

  2. Choose to add an Exchange account:

  3. Enter the e-mail address and the description (optional) used to identify the account on the device,
    press Connect,
    enter the account's password then click on Next in the top right-hand corner:

    :::note Detailed information

    If needed, fill in the detailed server information:

    • Email: your email address
    • Server: the address (URL) your phone uses to access the ActiveSync service. It is typically called "external URL" and is similar to the address you are using to access BlueMind (excluding https://).
    • Domain: your email domain name, usually the part of your email address to the right of the @.
    • Username and password: your BlueMind username and password the way they were given to you by your administrator. Usually, your username is your full email address including the domain name.
    • Description: this is optional. It allows you to recognize the account in your list of accounts

    Then tap Next

    :::

  4. Once the connection is complete, you can choose the items you want to synchronize, and tap "Save":

    note

    The Notes application is not offered by BlueMind, so it is not necessary to activate synchronization.

  5. Your account now is shown in the list of accounts in the device:

    :::tip Customize settings

    Synchronization settings (applications and duration) can be changed at any time by logging on to the account.

    :::

Congratulations! Your device is now synchronized with BlueMind!

Setting up an IMAP account​

  1. Go to Settings > Mail, click Accounts and tap "Add account":

  2. Choose an account type Other :

  3. Choose "Add Mail account ":

  4. Enter account information :

  5. Check and correct connection information if necessary:

    • Your username is your email address.
    • the host name (here mail.devenv.blue) is identical to the BlueMind access url (by removinghttps://). For example, if you access BlueMind from your browser at https://mail.devenv.blue then you need to enter mail.devenv.blue

  6. Enable e-mail synchronization :

    note

    The Notes application is not offered by BlueMind, so it is not necessary to activate synchronization.

Using iOS applications​

Mail​

iOS synchronizes all incoming and outgoing e-mail from the account in the Mail application

:::note Setting

For shared mailboxes, the "Synchronization" option of the mailbox must be enabled in BlueMind preferences - see the dedicated page Using a shared mailbox

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Calendar​

iOS lets you synchronize all your personal and shared calendars in the Calendar application.

:::note Setting

The "Synchronize" option must be enabled in the BlueMind preferences - see the dedicated page Synchronizing calendars

:::

To force calendar refresh, go to Calendar:

  • Bring up the calendar window
  • Drag content downwards

The upgrade wheel then appears, indicating that the device is in the process of synchronizing its calendars. When it disappears and the content returns, the refresh is complete.

Reminders​

iOS lets you synchronize BlueMind tasks in the Reminders app.

:::note Setting

The "Synchronize" to-do lists option must be enabled in the BlueMind preferences - see the dedicated page Synchronizing to-do lists

:::

Once synchronization is enabled (see Configuring ActiveSync account), tasks are synchronized and visible in the application.

It is presented in 2 columns:

  • the left-hand column lists tasks and accesses functions. From top to bottom :
    • the field of research
    • user task lists
    • today's tasks ("Scheduled")
    • actions on lists: add, modify
  • the right-hand column shows the tasks in the currently selected list

All changes, new tasks, new task lists are immediately synchronized and visible in BlueMind:

Contacts​

Synchronize BlueMind contacts on your iOS device​

All the user's personal and subscribed address books can be accessed via Contacts.

:::note Setting

The "Synchronize" address book option must be enabled in the BlueMind preferences for each address book - see the dedicated page Synchronizing address books

:::

Synchronizing iOS device contacts in BlueMind​

You can import contacts from your iOS device into BlueMind so that they are available on all devices synchronized with the account (smartphone, web, thick client).
The operation consists in exporting/importing contacts:

  1. exporting contacts from device
  2. importing contacts into BlueMind
  3. activate address book synchronization in BlueMind

:::tip Prerequisites

A mail account is required on the device in order to send contacts to the BlueMind user. If you don't have a mail service other than BlueMind, you can create your own BlueMind account, either an EAS account or a simple IMAP account, which will have no negative impact on the procedure.

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Details of the procedure to be carried out :

  1. Export the contacts present on the iOS device in vCard format (.vcf): iOS alone is not capable of exporting the entire address book, an external application needs to be used, such as Backup Contacts + Share available on the App Store for example.
    This application lets you save the contacts of your choice in a vCard file and share it by e-mail. (For further information, please refer to the publisher's website)
tip

It is possible to export each contact individually.
From the Contacts application, on each contact file to be exported, press "Share this file" then "Send by e-mail". A .vcf file is then attached to a new email to be sent to the user's address:

  1. Once the file has been generated, send it by e-mail to the user's address
  2. Connecting to BlueMind from a browser
  3. Open the message(s) containing the files to be imported and save these files
  4. Go to the BlueMind Contacts application and import the file
  5. Make sure that contact synchronization is enabled on the iOS device (see Configuring the account)
  6. Go to the iOS device's Contacts application: the BlueMind contacts appear, now containing contacts that were previously on the device only.

:::info User guide

For more information on using iOS applications, visit Apple Support.

Find out more​