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Version: 5.4

Configuring Outlook

You can now use all Outlook features while using BlueMind mail.

Service availability

As with all BlueMind versions, the use of Outlook is made possible by subscription. Please contact your administrator if the guide below does not allow you to synchronize your BlueMind account.

Client workstation prerequisites

  • OS : Windows 10 or 11 up to date
  • Software: Outlook must be installed and up to date
Supported versions

To take full advantage of the new features, be sure to install a version supported by BlueMind.
To find out which versions are supported, see the dedicated page: Compatibility.

Configuring User Account

Mandatory Offline Configuration

To date, the online configuration of all or part of Outlook is not supported, as on-the-fly data transformation from BlueMind formats to the formats expected by Outlook has too much impact on the Outlook client and BlueMind server side.

In fact, requires Outlook to be configured in "full cached mode" (step 6 below).

  1. Open Outlook
  2. Create a new Outlook profile : the account must not be added to an existing profile, including the default profile when the software is launched.
    Note: creating a new profile is also necessary when the user's default login or e-mail address is changed.
    To create a profile :
    1. se rendre dans le Panneau de configuration > Comptes Utilisateurs > Mail Microsoft Outlook (selon la configuration de l'affichage, ce menu peut se trouver à la racine du panneau de configuration) :

    2. Dans la fenêtre Courrier qui s'ouvre, cliquer sur "Ajouter" afin de créer un nouveau profil vierge :

    3. Donner un nom à ce profil :

      Multi-comptes

      At the current stage of MAPI protocol implementation in BlueMind, the created Outlook profile cannot be used to connect to another Exchange account.

The interface then takes you to the next step in creating an e-mail account:

  1. Choisir "Ajouter un nouveau compte Email"

    Ne pas choisir la configuration manuelle
  2. Renseigner l'adresse email et le mot de passe de l'utilisateur :

    Adresse de messagerie

    Il est important d'utiliser l'adresse par défaut de l'utilisateur : les alias ne sont pas correctement pris en compte.

  3. Après quelques instants, Outlook signale que le compte a été ajouté avec succès :

  4. Cocher "Modifier les paramètres du compte" et cliquer sur "Terminer"

  5. Cocher "Utiliser le mode Exchange mis en cache" et amener le curseur le plus à droite possible, jusqu'à "Tout" :

  6. Cliquer sur "Terminer"

 

Vous y voilà ! Votre Outlook now communicates with BlueMind!

The BlueMind add-on

The add-in (or plugin) bringing BlueMind functions into Outlook does not require installation, neither from the user nor from the administrators: its installation is automatically pushed by connecting to the BlueMind server.

The BlueMind add-in provides the following functions :

Note: this list is not exhaustive and may evolve as the add-in is enriched

Find out more

Related BlueMind documentation pages