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Version: 5.7

Wazo Configuration

This document shows how to install and configure the BlueMind plugins that allow interconnection with Wazo.

Installing the Wazo add-on​

  1. Install the required packages: 
    aptitude install bm-plugin-core-cti-wazo
  2. Restart BlueMind: 
    bmctl restart

BlueMind configuration​

Domain configuration​

  • Log on to BlueMind as system administrator or domain administrator
  • Go to the page System Management > Manage Domains
  • Select the domain you want ton configure
  • Click the "Telephony" tab
  • Select the implementation to use here Wazo
  • Enter the server's HTTPS address: Wazo:
  • Save the changes

User configuration​

  • Log on to BlueMind as system administrator or domain administrator
  • Go to the page Directories > Directory Browser
  • Select the user or user group you want to configure
  • Check the roles
    • "Telephony" in the "App Access" tab
    • "Manage External Accounts" in the "General" tab
  • Save the changes

Specific configuration​

The following bm-cli command allows you to map BlueMind users to Wazo users and to create external accounts in BlueMind associated with existing users:

bm-cli wazo populate [-s] -d=<domain> -u=<userLogin>
  • -d: the domain name bluemind
  • -u: the login of a BlueMind user with an external Wazo account (Wazo admin account required), the account must first be configured manually (For further information see the section Managing external accounts).

Use of the telephone​

For further information on using the phone feature in BlueMind, see the section at Viewing and using a contact record.

Find out more​

Related BlueMind documentation pages