Journaling
Journaling is used to comply with legal, regulatory and organizational requirements by keeping track of messages sent and/or received by all - or a selection of - domain users.
Unlike archiving, whose main purpose is to free up the server, journaling doesn't delete messages from user mailboxes. Communications are saved in a journal and transferred to a dedicated mailbox.
Scoping journaling requirements
The first step in setting up email journaling is to define:
- What mailboxes need journaling
- Journaling scope: incoming and/or outgoing emails
- Journaling mailbox: the location where journaling messages will be kept
Setting up journaling
To set up journaling in BlueMind, select the domain and go to the "Mailflow rules" tab.
Click "Add Rule/Actions assignment" then "Add action".
Then:
- Choose a rule from the list
- Type a description (optional)
- Set the execution mode to "continuous"
- Choose whether you want to journal outgoing, incoming or all messages
- Enter a target mailbox
- Specify mailboxes for journaling (optional)
Viewing the journal
Journaled mailboxes' sent and/or received emails - depending on your setup - can be viewed in the journaling mailbox.
Emails continue to be sent/received in journaled users' mailboxes.
When a journaled user moves or deletes a message, the message can still be viewed in the journaling mailbox.