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Compatibility

This page provides BlueMind compatibility information with web browsers, third-party software and mobile devices. It includes a review of tested and verified devices as well as known issues with some devices or operating systems.

If your device is not listed here, please let us know.

Web Browsers

BlueMind supports the following web browsers. Using the latest version available is always recommended:

BrowserMinimum Version
Firefoxlast ESR
Chromelatest version
Safari14
Microsoft Edgelatest version

Thunderbird

BlueMind supports recent versions of Thunderbird, notably version 78 and above for IMAP mail use.

The BlueMind connector is compatible with versions 115 and higher.

However, it is recommended to always perform available updates to benefit from the fixes and features released by its creators and contributors.

Outlook

Consult the dedicated page Implementing Mapi for Outlook:

macOS

The CardDav and CalDav protocols are currently verified with native macOS clients only and preferably an up-to-date OS. Given this standard's permissiveness, we are unable to guarantee that it will work properly with other clients using this protocol.

Mobile devices

The EAS protocol used is a standard; however, it is possible that some devices may malfunction, due to overrides added by manufacturers or operators. When this is brought to the attention of our teams, and we are able to test the model with the problem, a corrective action can be taken.

Compatible applications

Each application offers its own specific features, depending on the device manufacturer and OS (e.g. access to shared calendars on IPhone/IPad and certain Samsung Android smartphones and tablets).

ActiveSync synchronization provided by BlueMind is compatible with the default applications: Email/Gmail on Android (name depending on model and version) and Mail on iPhone. These are the applications to choose.

Although supported, BlueMind does not recommend the Microsoft Outlook application for mobile (formerly "Outlook.com"), because when this is configured on a smartphone, BlueMind identifiers are transmitted to Microsoft, which will store the user's data (e-mail, calendar, etc.). Stored data is then synchronized with the Microsoft Outlook application for cell phones (Microsoft acting as a proxy between BlueMind and the application).

Android

BlueMind works on all Android versions, from version 4.4.2 or above, preferably using the latest version or update offered by the manufacturer or the mobile phone carrier.

Limitations connues

Affichage multicalendriers

Android ne permettant pas de visualiser les différents calendriers au moyen de couleurs différenciées, l'affichage des calendriers partagés n'est pas possible par défaut, seul l'agenda de l'utilisateur apparaît et est fonctionnel.
Il est cependant possible d'activer la fonctionnalité afin de la coupler avec une application tierce : Multicalendrier sur les smartphones.
Attention : cela ne concerne que les calendriers de l'utilisateur (calendrier par défaut et calendriers secondaires), les calendriers partagés (de domaine ou d'utilisateurs) ne seront pas visibles même après activation.

Pas de synchronisation du dossier Brouillons

La synchronisation des brouillons est disponible via ActiveSync depuis la version 16 du protocole. BlueMind implémentant la version 14, les brouillons ne peuvent pas encore être synchronisés.

Huawei

L'application de calendrier native de Huawei présente des problèmes, notamment des suppressions intempestives de rendez-vous. En attendant des corrections de la part de Huawei il est conseillé de ne pas l'utiliser et de lui préférer l'application de Calendrier Google, présente et fonctionnelle sur les appareils.

Tâches

La gestion des tâches n'est à l'heure actuelle disponible que sur les appareils Samsung, via l'application du constructeur (nommée SPlanner, Samsung Calendar ou Calendrier selon les appareils et la langue configurée).

iPhone, iPad

iPhone and iPad versions with minimum iOS version 9.3.5 have been tested and are supported, without limitation. We recommend, however, that you use the latest version available for your device.