Skip to main content

Introducing Contacts

BlueMind uses address books to manage contacts.

These address books can be synchronized with mail software (Outlook, Thunderbird) and smartphones (iPhone, Android, etc. depending on device possibilities) are organized in 2 categories:

It is also possible to send a message or call a contact directly from their record, index contacts with categories, create distribution lists, share contacts between groups or users and access a company address book.

Accessing the Contacts application

You can access the Contacts application from the main BlueMind navigation ribbon.

Navigating through the interface

  • : in the 1st column, under the "New contact" button, you'll find the list of address books accessible by the user (personal address books and those to which he/she has subscribed), as well as the list of tags, enabling you to quickly find indexed contacts (see below)

  • : The second column shows the contacts from the address book selected in the first column

    💡 The vertical alphabet on the left-hand side of the area makes it easier to navigate through contacts, and letters with contacts are highlighted in bold black for greater visibility.

  • : The third column, the main display area, shows the contact card for the contact selected in the second column.

  • : search field

Identifying the types of contacts

BlueMind has different types of contacts: personal or group, personal or shared. Their functionalities and address book membership vary according to their nature.

Contact TypeUsage
INTERNAL USERS

Members of your organization


Address book : Internal users are created by the administrator and are part of the Directory

You can:
- Creating and Sending a message to the contact
- send an invitation to a meeting with or without videoconferencing to the contact
- built-in the contact to a distribution list

You cannot:
- edit the contact's file. They are created and managed by your administrator
EXTERNAL USERS

Users outside your organization, e. g. service providers.


Address books:
- External users created by the administrator are part of the Address book
- External users created by the user are part of the Personal address books

You can :
- Creating and Sending a message to the contact
- send an invitation to a meeting with or without videoconferencing to the contact
- create and edit the contact's record from the address books
- built-in the contact to a distribution list

We cannot:
- edit the contact's record from the address book. They are created and managed by your administrator
DISTRIBUTION LISTS

Lists with several users with common needs or objectives


Address books : Distribution lists are created by the user and are part of the personal address books

You can:
- Creating and Sending a message to all list members
- send an invitation to a meeting with or without videoconferencing to all list members
- create and edit a distribution list

You cannot:
- display the calendar of list members
USER GROUPS

A group brings together several users with common needs or goals.
They can be configured WITH or WITHOUT EMAIL ADDRESS.



Address book : Groups are created by the administrator and are part of the Directory

You can :
- send an invitation to a meeting with or without videoconferencing to all members of the group
- display the calendar for all members of the group
- Creating and Sending a message to all members of a group with an e-mail address
- members of a group with an e-mail address can receive messages sent to the group on their own e-mail address
- members (with extended rights) can write on behalf of the group (see Using Shared Mailboxes)

It is not possible :
- send e-mail to a group without an e-mail address
SHARED MAILBOXES

These are mailboxes shared by multiple users or user groups.


Address book : Shared mailboxes are created by the administrator and are part of the Directory

You can :
- Creating and Sending a message to all members of the shared mailbox
- members can receive, view (and even manage) emails and folders in the shared mailbox
- members (with extended rights) can write to the shared mailbox (see Using Shared Mailboxes)

We cannot:
- send invitations to the shared mailbox
- view the shared mailbox calendar
RESOURCES

Organization facilities or tools available to users, e.g. meeting rooms.


Address book: Resources are created by the administrator and are part of the Directory

You can :
- book the resource
- the administrator and/or resource manager can manage reservations

You can't :
- edit the contact card of the resource. They are created and managed by your administrator

The search engine

The search engine allows you to search for contacts by keyword: enter a word and validate with the Enter key or the magnifier button :

To quit the search, click on a notebook to return to it.

Scope of research

The search engine :

  • in all the notebooks currently displayed, and in these only
  • in all contact form fields

Filtering by category

It's possible to associate keywords with contacts: tags.

To search for files associated with a tag, click on it in the left-hand column (see above):

↳ The corresponding records are then searched in all the notebooks currently displayed in the application.

To quit the search, click on a notebook or another category.

Find out more

Related BlueMind documentation pages