Introducing Contacts
BlueMind uses address books to manage contacts.
These address books can be synchronized with mail software (Outlook, Thunderbird) and smartphones (iPhone, Android, etc. depending on device possibilities) are organized in 2 categories:
It is also possible to send a message or call a contact directly from their record, index contacts with categories, create distribution lists, share contacts between groups or users and access a company address book.
Accessing the Contacts application
You can access the Contacts application from the main BlueMind navigation ribbon.
Navigating through the interface
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: in the 1st column, under the "New contact" button, you'll find the list of address books accessible by the user (personal address books and those to which he/she has subscribed), as well as the list of tags, enabling you to quickly find indexed contacts (see below) -
: The second column shows the contacts from the address book selected in the first column💡 The vertical alphabet on the left-hand side of the area makes it easier to navigate through contacts, and letters with contacts are highlighted in bold black for greater visibility.
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: The third column, the main display area, shows the contact card for the contact selected in the second column.
: Identifying the types of contacts
BlueMind has different types of contacts: personal or group, personal or shared. Their functionalities and address book membership vary according to their nature.
| Contact Type | Usage |
|---|---|
| INTERNAL USERS Members of your organization  | Address book : Internal users are created by the administrator and belong to the Directory You can: - send an email to the contact - send an invitation to a meeting with or without videoconferencing to the contact - integrate the contact into a distribution list You can't : - edit the contact's record. They are created and managed by your administrator |
| EXTERNAL USERS Users outside your organization, e. g. service providers.  | Address book : - External users created by the administrator belong to the Directory - External users created by the user belong to personal address books You can: - send an email to the contact - send an invitation to a meeting with or without videoconferencing to the contact - create and edit the contact's record in personal address books - integrate the contact into a distribution list You can't : - edit the contact's record in the directory. They are created and managed by your administrator |
| DISTRIBUTION LISTS Lists with several users with common needs or objectives  | Address book : Distribution lists are created by the user and belong to personal address books You can: - send an email to all members of the list - send an invitation to a meeting with or without videoconferencing to all members of the list - create and edit a distribution list You can't : - view the agenda of the list members |
| USER GROUPS A group brings together several users with common needs or goals.   | Address book : Groups are created by the administrator and are part of the Directory You can : - send an invitation to a meeting with or without videoconferencing to all members of the group - display the agenda of all members of the group - send an e-mail to all members of a group with an e-mail address - members of a group with an e-mail address can receive messages sent to the group on their nominative e-mail address We cannot : - send e-mail to group members without an e-mail address, nor create an identity with the group address 1. |
| SHARED MAILBOXES These are mailboxes shared by multiple users or user groups.  | Address book: Shared mailboxes are created by the administrator and are part of the Directory You can : - send an e-mail to all members of the shared mailbox - members can receive, view (and even manage) messages and folders in the shared mailbox - members (with extended rights) can write on behalf of the shared mailbox (see Using Shared Mailboxes) We cannot: - send invitations to the shared mailbox - view the shared mailbox calendar |
| RESOURCES Organization facilities or tools available to users, e.g. meeting rooms.  | Address book: Resources are created by the administrator and are part of the Directory You can : - book the resource - the administrator and/or resource manager can manage reservations You can't : - edit the contact card of the resource. They are created and managed by your administrator |
Searching or filtering contacts
The search engine
The search engine allows you to search for contacts by keyword: enter a word and validate with the Enter key or the magnifier button
:
To quit the search, click on a notebook to return to it.
The search engine :
- in all the notebooks currently displayed, and in these only
- in all contact form fields
Filtering by category
It's possible to associate keywords with contacts: tags.
To search for files associated with a tag, click on it in the left-hand column (see above):
↳ The corresponding records are then searched in all the notebooks currently displayed in the application.
To quit the search, click on a notebook or another category.
Find out more
Related BlueMind documentation pages
Footnotes
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Les adresses mail des autres domaines de l'installation sont considérées comme des adresses externes. Aussi, attribuer le rôle "Identité externe" (voir Mail roles) à un utilisateur lui permet, par exemple, de créer une identité à partir de l'adresse mail d'un groupe d'un autre domaine et donc d'envoyer des messages au nom de ce groupe.
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