Synchronizing with Android
ActiveSync is the preferred synchronization mode as it allows you to synchronize messages as well as contacts and calendars while IMAP synchronization is restricted to email.
To find out more, please go to Synchronizing with external devices.
This guide was written using a Google Pixel running Android 13
For other Android devices, the operations are the same, even if the screens may differ significantly.
For more information on compatible templates and applications, as well as any known limitations, visit the Compatibility page
Configuring ActiveSync account
Being able to connect a smartphone to the BlueMind server depends on your administrator's authorizations policy. Make sure you check with them whether you are indeed authorized to connect with a smartphone. Some configurations require an administrator's manual authorization.
Please refer to the following page: Configuring the EAS server.
Go to your smartphone's "Settings" either from the home screen or from the app list:
Go to your account settings:
Tap "Add account":
Select "Exchange":
In the event of loss or theft, administrators have access to remote device wiping functions acting differently depending on the type of account selected here:
- Exchange : only the EAS account will be deleted
- Microsoft Exchange ActiveSync : all data on the device (SMS, photos, accounts, etc. ) will be deleted:
Enter the email address, click Next, enter the password and click Next:
The device then searches for connection information through automatic discovery (autodiscover).
If this information is not found, or by clicking on "Manually configure the address", the configuration screen is presented with pre-filled information based on the email address. Double-check them as you may need to correct the server address :
- Domain\User name: this field represents the login and is identical to the full e-mail address.
However, some devices expect the domain followed by the identifier for the value. In this example:
bluemind.loc\jdoe - Server: the server address (here bm.bluemind.loc) is identical to the BlueMind access url (removing https://). For example, if you access BlueMind from your browser at the address https://webmail.domain.com then you must enter
webmail.domain.com - Port: 443
- Security type: SSL/TLS
For security reasons, never use the "accept all certificates" option in the "Security type" field, as this option is too permissive and therefore less secure.
Once the form is filled out, click Next.
This link takes you to the automatic search procedure.
If prompted, click "OK" to confirm that you authorize access:
This authorization is required for ActiveSync synchronization, and also to prevent the use of your data in the event of loss or theft of the device, by enabling the administrator to perform a remote wipe (see insert above).
The device sets up your account and confirms that setup was successful:
Click "OK" to close.
Choosing what items to synchronize
You can view and edit your synchronization settings in your account settings:
The "Folder synchronization settings" section lets you choose which application to synchronize: Mail (e-mail), Contacts (My Contacts address book) and Calendar (your calendar only, see insert above):
Although the "Tasks" option is displayed, very few Android mobile devices actually allow tasks to be synchronized.
Setting Mail preferences
Duration and frequency
Tap " Synchronize emails from " and choose an option (the default setting can vary depending on the device, it may be one month or one week only):
By default, Push email mode is selected, which means that the server will send new emails to your device as soon as they arrive. In other options, your device will contact the server periodically to check for new messages.
Shared folders and mailboxes
For a shared box to appear, the user must first subscribe to it and activate synchronization (see Subscribing to a shared mailbox).
Depending on the device, it may then be necessary to activate its synchronization:
- go to the mobile device's account settings
- click on Folder synchronization settings
- click on the desired mailbox folder
- activate the "Synchronize this folder" checkbox and select the number of days to synchronize
--> the change is automatically taken into account, simply go back to validate
Once this procedure has been completed, the shared mailboxes appear in the messaging application in the "Public folders" folder.
Follow the same procedure to access a folder shared by a user. For further information, see Sharing a folder
Configuring contacts
Only your personal address book "My Contacts" is synchronized with your device, however the addresses of other address books to which the user is subscribed (Directory, Collected Contacts, address book shared by a user...) are accessible via the smartphone's search functions (contacts application, email writing, phone calls...)
Depending on the device and the configuration already in place, contacts may not appear directly in the dedicated application. Depending on device and version :
- change account at the top of the screen, by clicking on the avatar (profile photo) to the right of the search field
- go to the application settings and choose the account(s) to be displayed
Configuring calendars
Android does not support multiple color-coded calendar display. As a result, shared calendars cannot be displayed by default. Only your calendar is shown and enabled.
You may however enable this feature to couple it with a third-party application: Multi-calendars on smartphones